Managed IT Services
Eagle Point's Managed IT Services supervises your IT architecture to maximize productivity, enhance efficiency, and drive cost savings. We manage, maintain and support your entire IT infrastructure 24/7/365 for one monthly fee, whether your equipment is at your location, data center or in the cloud. The addition of a Virtual Chief Information Officer (vCIO) provides our clients with strategic objectives and helps align our client’s enterprise goals from an IT perspective.
Standard Services Plan
Standard Service Plan Provides
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A fixed monthly fee for standard services – no hidden costs!
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Complete infrastructure support for your users, computer, servers and network devices
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A responsive and dedicated Technical and Account Management Team
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Unlimited 8 am to 6 pm weekdays or 24x7 Help Desk support
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Onsite support as needed for issue resolution.
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24x7x365 Network Monitoring
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Patch Management
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Web Protection (Blocking of Websites)
Additional IT Services
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Technology Steering and Development
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Budgeting Development and Management
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Project Oversight
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Vendor Sourcing and Management
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Contract Negotiation and Management
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Review of Internal Systems and Processes
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Policy Development and Review
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Development of Disaster Recovery Plan based on client's budget
Our Managed IT Services
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DISASTER RECOVERY
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BUSINESS CONTINUITY
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VULNERABILITY SCANS
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24X7 MONITORING
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24X7 ALERTING
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24X7 MANAGEMENT
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MOBILE DEVICE MANAGEMENT
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FIREWALLS
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VPNS
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24X7 HELP DESK
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REMOTE ACCESS
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WIRELESS SOLUTIONS
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COMPLIANCE CONSULTING
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BUSINESS PHONE SOLUTIONS
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SECURITY SERVICES
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SECURITY POLICIES
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DATA BACKUP
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SERVER SOLUTIONS
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NETWORK SOLUTIONS
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PC REPAIR SERVICES
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MAC REPAIR SERVICES
Business Benefits Of Our Managed IT Services
IMPROVE IT
We begin with clearly defining the right IT strategy for your business. From there, we design a solid and flexible architecture. We evaluate and implement the products and services that will be components of that architecture. We watch it day and night to make sure it’s always running.
TOP-NOTCH TECHNOLOGISTS
We provide engineers, technicians and IT support staff who have certifications from virtually every major manufacturer, standard and methodology.
THE CLOUD
Your business needs determine which parts of your infrastructure you keep in house, which you colocate or host with us, and which bring the best value when delivered in the cloud. That includes storage, security, applications, traffic management – every element of your IT landscape.
SERVICE PLANS
We cover the full IT spectrum. But, you hire us to cover only what you need. We take on some, many or all of the tasks involved with planning, implementing and maintaining your IT operation.
ADMINISTRATION
We help you get all your IT assets under control, including updating your licenses, taking inventory of all your hardware, and tracking your warranties to be sure they are current.