VoIP Phone Solutions
Eagle Point believes that a single PBX solution doesn’t fit every users’ requirements. That’s why we offer a dedicated PBX phone solution that can be hosted on our servers or yours, either in the cloud or on your premises. Our dedicated solutions offer advanced integration, greater features, more flexibility and a no hassle turn-key solution. We do not price our solutions based on the number of phones within your business, but on the number of active calls. We welcome the opportunity to provide you with a free, no obligation proposal to compare to your current solution.
Enterprise Level Features
While traditional PBXs require additional hardware modules and maintenance to add new features such as auto-attendant, call queuing, and web conferencing, they all come standard with our phone solutions.
Unlimited users (no per user fees)
Includes softphones for Windows, Mac, Android, and iPhone
CRM integration options
Dedicated hosted PBX is more secure and reliable than a ‘shared’ solution
Keep your existing telephone number(s)
Flat rate pricing based on the number of lines, not users
Quick and easy activation and migration
Available as a fully managed or hosted only solution
Advantages Of Our Phone Solutions
The ability to view the status of other colleagues (“Presence”) is a great time saver, avoiding unnecessary call transfers or voice mail tags and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.
With softphones for Mac and Windows, you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even while out of the office. Using a headset, you can even use a Client as a full deskphone replacement.
Mobile Phone Clients
Native Android and iOS VoIP clients that are
continuously updated and tested and set the standard for mobile phone VoIP clients. With an inbuilt tunnel to avoid remote firewall issues, calling from over 3G or from any Wifi hotspot is extremely reliable. Android and iOS clients fully support PUSH, allowing the phone to be on
standby and save battery life.
Launch calls directly from supported CRM packages. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent
Harnessing Google’s revolutionary WebRTC technology enables video and voice communications to take place through the internet browser, meaning that participants will be able to seamlessly join meetings without the need to download any additional software or plug-ins.
Solutions include a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from, it can cater to any job role.